Privacy Policy

1. Data Controller

The controller of your personal data is:

2. Purpose of Data Processing

Data is processed for the following purposes:

• Performance of service or product contracts
• Handling inquiries and messages submitted through the contact form
• Business correspondence
• Processing complaints and reminders
• Website traffic analysis and statistics
• Sending marketing information (only with consent)
• Fulfilling legal obligations (taxes, accounting, audit)
• Information system security
• Pursuing claims and defending company rights

3. Legal Basis for Processing

Your personal data is processed on the basis of:

• Article 6(1)(a) GDPR – your consent
• Article 6(1)(b) GDPR – necessity to perform a contract with you
• Article 6(1)(c) GDPR – compliance with legal obligations (taxes, labor law, health and safety)
• Article 6(1)(f) GDPR – legitimate interests of the company (security protection, claims pursuit)
• Electronic Commerce Act – handling contact forms
• Civil Code – obligations resulting from contractual relationship

4. Categories of Data Processed

Contact data:

• Full name
• Email address
• Phone number
• Mailing address
• Company name and position

Business data:

• Order and invoice history
• Product and service preferences
• Information about contracts with the company
• Financial data (bank account numbers for transfers)

Technical data:

• IP address
• Browser and operating system type
• Time and date of visit
• Pages visited on our website
• Cookies and tracking technology information

5. Data Recipients

Your data may be shared with the following categories of recipients:

• Service providers: Postal operators, courier services, banks
• Legal and accounting advisors: Audit firms, tax advisors
• Public authorities: Tax authorities, police (upon legal request)
• Business partners: Product suppliers (for order fulfillment)
• Related entities: In case of merger or acquisition, data may be transferred to the new operator
• International transfers: Data may be transferred outside the EU only if there is an appropriate European Commission decision or safeguards (standard contractual clauses)

6. Data Retention Period

• Marketing data: Until you withdraw consent
• Contract fulfillment data: During contract duration plus 3 years after termination (for tax and legal reasons)
• Contact form data: Until inquiry resolution plus 12 months
• Cookie data: Up to 12 months from last visit (depends on browser settings)
• System archives: Until backup copies are no longer maintained (max. 1 year)
• Security data: For as long as necessary for system security

7. Cookies and Tracking Technologies

We use the following types of cookies:

• Essential cookies: Required for website functionality (session, security)
• Analytics cookies: Analyzing traffic and user behavior (Google Analytics)
• Marketing cookies: Enabling personalized advertising
• Functional cookies: Remembering user preferences

Essential cookies are installed automatically. Other types require your consent, which you can withdraw at any time by changing browser settings.

8. Google Fonts and Third-Party Services

Google Fonts

Our website loads typeface fonts from the Google Fonts service (fonts.google.com). To deliver these fonts, Google may:

• Collect and process your IP address
• Collect technical information about your browser and operating system
• Store information about the time and date of your website visit
• Use this data in accordance with its Privacy Policy

Data Transfer to the USA: Google is located in the United States. Data transfer to Google is based on Standard Contractual Clauses (SCCs) adopted by the European Commission.

Google's Privacy Policy: Full information on how Google processes your data can be found at: https://policies.google.com/privacy

How to Opt-Out: You can disable Google Fonts by changing your browser settings and blocking Google's CDN. In that case, the website will use system fallback fonts.

Google Analytics (if installed)

If our website uses Google Analytics for traffic analysis, Google will collect additional data regarding:

• Pages you visit
• Time spent on the website
• Clicks and interactions with content

This data will be processed by Google in accordance with its Privacy Policy.

9. Your Rights

Under GDPR, you have the right to:

• Access: Request access to all data we hold about you
• Correction: Request correction of inaccurate data
• Deletion (right to be forgotten): Request deletion of data (with limited exceptions)
• Restrict processing: Request limitation on how we process your data
• Data portability: Request your data in structured format
• Withdraw consent: Withdraw consent at any time
• Objection: Object to marketing data processing
• Lodge a complaint: File a complaint with the Polish Data Protection Office

10. How to Exercise Your Rights

To exercise any of your rights, please contact us:

We will respond to your request within 30 days of receipt. In justified cases, we may extend the response period to 90 days.

11. Data Security

We apply appropriate physical, technical, and organizational measures to protect your data, including:

• Encryption of data transmitted via HTTPS
• Access control to databases (authorized personnel only)
• Regular data backups
• Antivirus systems and firewalls
• Confidentiality agreements with employees and subcontractors
• Security checks and audits

However, no security system is perfect. While we will make every effort, we cannot guarantee complete security of your data.

12. Contact Forms

When you fill out forms on our website:

• Data is transmitted via encrypted connection (HTTPS)
• It will be stored on our secure servers
• It will be used only to respond to your inquiry
• It may be shared with our staff handling inquiries
• You can withdraw consent to processing at any time

13. Marketing Communications

We send marketing messages (email, SMS) only with your explicit consent.

Each marketing message contains an "Unsubscribe" link that allows you to quickly withdraw consent. You can also contact us directly.

If you are our customer, we may send information about products and services similar to those you have already purchased, without required consent (soft opt-in rule).

14. Changes to Privacy Policy

We reserve the right to change this Privacy Policy at any time. Any changes will be published on this page with the date of last update.

Continued use of the website after changes means you accept the new version of the Policy.

15. Supervisory Authority

If you believe that the processing of your personal data violates GDPR, you can file a complaint with:

16. Contact

For questions about this Privacy Policy or the protection of your personal data, please contact:

Last update: February 2026
Privacy Policy compliant with GDPR, Personal Data Protection Act and Electronic Commerce Act